Invoicing that no longer needs rebuilding by hand
The month’s activity turns into invoices without being retyped.
Case study · Payroll services
10PM automated invoicing, direct debits and online onboarding around Premium Paye’s payroll work. The founder reports around twelve hours of admin in a busy month with new clients before the changes, and under one hour per month now.

At a glance
The situation
Premium Paye handles payroll for around 200 client companies: small businesses and accounting firms.
The payroll itself needs Premium Paye’s expertise. The admin around it did not. Every month, invoices were rebuilt by hand from the activity recorded in the payroll software, and direct debit amounts were then entered into the bank’s platform, client by client.
New clients did not arrive every month, but each one meant a round of emails and details keyed in by hand.
None of it was difficult. All of it was necessary. In a month with new clients to onboard, it came to around twelve hours.
The cost
Premium Paye had no plan to hire, and every cost had to respect a tight margin. Routine admin was just part of the month.
Necessary work is not the same as work that needs you.
The founder also had a second business project to develop. Every hour that went into billing and onboarding was an hour that project could not have.
The outcome
10PM mapped Premium Paye’s whole month, found where the time was going and automated the three processes that took most of it.
The month’s activity turns into invoices without being retyped.
Around 200 payments a month, without the manual keying.
New clients complete their paperwork online.
Down from around twelve in the months with onboarding.
The hours went into a second business project.
In the founder’s words
“The necessary but tedious admin that used to take around 12 hours a month now takes less than one. That has given me more time to focus on another business project I wanted to start for quite some time.”
Your business
The work may be necessary. Doing it by hand is not.
In practice
Invoice preparation, recurring payment collection and digital onboarding around a payroll business serving around 200 client companies.
The time figures are the client’s account, confirmed in September 2026. The twelve-hour comparison concerns a busy month with onboarding, rather than every month or any one process alone.
Read Premium Paye’s account on its own website. The article is written by Anne, so it is a client-hosted account rather than an independent review.
The process at a glance
Delivered work, summarised from the client account.
Your business
A short conversation about the parts of your week that repeat, and whether they need you.
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