Case study · Payroll services

Around 12 hours of admin in a busy month. Now under one, every month.

10PM automated invoicing, direct debits and online onboarding around Premium Paye’s payroll work. The founder reports around twelve hours of admin in a busy month with new clients before the changes, and under one hour per month now.

Premium Paye Payroll outsourcing · France
Around 200 client companies
Illustration of a payroll business owner reviewing invoices and client onboarding.

At a glance

The business
Premium Paye, payroll outsourcing in France
The clients
Small businesses and accounting firms, around 200 companies
The challenge
In a month with new clients to onboard, the admin around the payroll ran to around 12 hours
What changed
Invoicing, direct debits and client onboarding are automated

The situation

Where the time was going

Premium Paye handles payroll for around 200 client companies: small businesses and accounting firms.

The payroll itself needs Premium Paye’s expertise. The admin around it did not. Every month, invoices were rebuilt by hand from the activity recorded in the payroll software, and direct debit amounts were then entered into the bank’s platform, client by client.

New clients did not arrive every month, but each one meant a round of emails and details keyed in by hand.

None of it was difficult. All of it was necessary. In a month with new clients to onboard, it came to around twelve hours.

≈12 hof admin in a month with onboarding
< 1 hof admin a month now
3processes automated
≈200client companies

The cost

What it was costing

Premium Paye had no plan to hire, and every cost had to respect a tight margin. Routine admin was just part of the month.

Necessary work is not the same as work that needs you.

The founder also had a second business project to develop. Every hour that went into billing and onboarding was an hour that project could not have.

The outcome

What the business has now

10PM mapped Premium Paye’s whole month, found where the time was going and automated the three processes that took most of it.

Invoicing that no longer needs rebuilding by hand

The month’s activity turns into invoices without being retyped.

Direct debits that no longer need entering one by one

Around 200 payments a month, without the manual keying.

Digital client onboarding

New clients complete their paperwork online.

Less than an hour of admin a month

Down from around twelve in the months with onboarding.

Time for what comes next

The hours went into a second business project.

In the founder’s words

“The necessary but tedious admin that used to take around 12 hours a month now takes less than one. That has given me more time to focus on another business project I wanted to start for quite some time.”
MarcFounder, Premium Paye

Your business

Sound familiar?

  • Do you rebuild the same invoices by hand every month?
  • Do you copy figures from one tool into another?
  • Is routine admin taking time you would rather give to something else?

The work may be necessary. Doing it by hand is not.

In practice

The result, in context

Three connected processes

Invoice preparation, recurring payment collection and digital onboarding around a payroll business serving around 200 client companies.

Reported by the founder

The time figures are the client’s account, confirmed in September 2026. The twelve-hour comparison concerns a busy month with onboarding, rather than every month or any one process alone.

Read Premium Paye’s account on its own website. The article is written by Anne, so it is a client-hosted account rather than an independent review.

The process at a glance

Three processes, connected around the payroll.

Delivered work, summarised from the client account.

  1. BeforeMonthly activity was retyped into invoices; payments were entered one by one.
  2. The changeInvoice preparation, direct debits and online onboarding were connected.
  3. The resultThe founder reports under one hour of admin a month across the three processes.
  4. What it enabledMore time for a second business project.

Your business

Where is your month going?

A short conversation about the parts of your week that repeat, and whether they need you.

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