Client work

What changed for founder-led businesses.

Each story starts with a problem the founder could not see clearly, what it was costing, and what the business has now. Clients are named only with their written agreement, and a story is published only once they have approved the wording.

Illustration of a business relationship board and connected administrative records.

Recruitment

FannyFounder · Recruitment agency, London

Decides with itthe founder now reads the activity instead of assembling it

A clearer view of the business, and a stronger basis for decisions.

Activity lived across spreadsheets, email and notes. Assembling an overall picture took manual work every time, so the question that mattered stayed open: where should the effort go next?

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Payroll services

Premium Paye

Premium PayeFrance · around 200 client companies

< 1 hourof admin a month, down from around 12 in the busiest months

Around 12 hours of admin in a busy month. Now under one, every month.

Invoicing and direct debits came round every month, and each new client meant another round of manual paperwork. Three connected processes removed the work.

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In practice

Two different kinds of result

BusinessDelivered work and result
Premium Paye, FranceInvoicing, direct debits and online onboarding. Founder-reported time: about twelve hours in a busy month with onboarding, now under one. Feedback confirmed September 2026.
Anonymous recruitment agency, LondonRelationship CRM, follow-up tasks and reporting, live since September 2026. Better visibility and decision support; no measured time or commercial gain claimed.

Your business

What could this look like in your business?

Bring a recurring frustration or a process you want to improve. We will discuss whether I can help and what the next step could be.

15 minutes · No charge
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