Business automation · London
Your expertise is what clients pay for. Too much of your week goes on everything around it. I simplify your processes, automate the repetitive work and give the time back to your clients.
15 minutes · No charge · A conversation about your business
“Is this a people problem, or a process problem?”
Published in print
A full page in the magazine of the London Chamber of Commerce and Industry, on the four questions to ask before you hire.
Read the article01 / Where the hours go
Six places where the same work comes round every week. Open one to see what changes.
Applications arrive by email. Someone retypes the details and chases what is missing.
AutomatedIntake, record creation and document chasing.
Structured information is captured once, the record is created automatically and missing documents are requested on their own, with exceptions flagged for a human to review.
Every new client means the same forms, welcome emails, reminders and internal tasks.
AutomatedOnboarding steps, document requests and task ownership.
Read the full pageWork is ready to bill, but raising the invoice and remembering to chase still depend on you.
AutomatedInvoice preparation, approval routing and overdue reminders.
Read the full pageThe state of the work lives in a spreadsheet, an inbox and somebody’s head. Finding out anything means asking a person.
AutomatedOne current view, client updates drafted from the data, and an alert only when something needs you.
Read the full pageYou open several systems just to check whether anything needs your attention.
AutomatedException rules that alert the right person.
Exception rules are defined once, and the right person is alerted when a payment, task or record actually needs action.
Someone gathers the same figures, copies them into a report and formats the update every week.
AutomatedData collection and report preparation, ready for review.
Agreed data is assembled into a prepared report for human review, leaving the interpretation with your team.
Three of these have a page of their own
Invoicing & payment chasing Client onboarding Reporting and alerts
What is possible depends on your tools and data. I check feasibility first, and the decisions that need judgement stay with your team.
Who I work with
“If a task does not need your expertise, it should not take your time.”
Anne PeireFounder of 10PM, London
02 / What the time is worth
The diagnostic turns recovered hours into something you can use: more client work, more capacity, or fewer demands on you.
100 placements × 10% = 10 potential additional placements. 10 × £5,000 = £50,000 in fees, before costs. This assumes enough demand, and that recovered capacity converts into placements at the same rate. It is not a revenue forecast or a guarantee.
Your numbers will tell a different story. Sometimes the value is growth. Sometimes it is getting your evenings back.
03 / Client work
Delivered work, with the figures kept separate from the illustrative model above. A second story is with the client for approval.
Premium Paye · Payroll services
Invoicing, payment collection and new client paperwork were eating the month of a founder managing around 200 clients. Three connected processes removed the manual work.
Figures as reported by the client. Invoicing and direct debits came round every month; new clients did not, and the months they did ran to around twelve hours.
“The necessary but tedious admin that used to take around 12 hours a month now takes less than one. That has given me more time to focus on another business project I wanted to start for quite some time.”
Who you work with
I’m Anne Peire, founder of 10PM, a business automation consultancy in London. 10PM helps founders and professional services firms cut the admin out of their week by simplifying and automating the work that repeats. Previously in leadership at Fountain and Soldo, and at Verizon.
Your priorities, your habits and the exceptions that make your business yours.
You know the scope, the deliverables and the price of each phase before you commit to it.
You work directly with me, from the problem through to implementation.
Testing, documentation and handover are part of the work, not an afterthought.
“Anne looked at how I was working and spotted opportunities I hadn’t considered. She recommended solutions I didn’t even know existed and helped me understand what would make the biggest difference to my business.”
What former colleagues say
“She has a unique combination of strategic vision, relentless drive and a firm commitment to excellence.”
“She embodies the phrase that ‘the job is not done until the job is done.’”
04 / How it works
Three paid phases, each with its own deliverables and its own fixed fee. You know what you are buying before you commit to the next.
Bring a recurring frustration or a process you want to improve.
From £950Fixed fee, agreed before the work starts. Excluding VAT.
I map how the work happens, estimate the capacity that could be recovered and rank the opportunities against your goals.
Separately scopedFixed fee agreed before design begins. Excluding VAT.
A working session with your team, then detailed mapping and architecture. This is where the rules, exceptions and connections are defined.
Fixed project priceQuoted after Process Design. Excluding VAT.
I build the agreed processes, test them against the agreed scenarios and prepare your team to use them.
Any additional software costs are explained before you commit. Further improvements and ongoing support can be agreed separately.
No. Bring a problem, a frustration or a part of the business that takes too much attention. Identifying the right change is part of my work. Sometimes that means simplifying a process before adding any automation.
I start with what you have. Where those tools can do the job well, I build on them. If a limitation makes a change worthwhile, I explain the options and any additional costs before we agree the work.
The audit is designed to need under two hours of your time. I carry out the mapping, analysis and report preparation. We agree the conversations and information needed at the start.
I will say so. The diagnostic helps you decide which changes are worth making. Its recommendations may include simplifying a process, clarifying responsibilities or making better use of an existing tool.
The diagnostic identifies priorities and whether an improvement is worth pursuing. Process Design works through the selected processes in detail: the steps, data, exceptions and system connections. That design provides the basis for a reliable implementation scope and price. It is a separate paid deliverable, agreed before work starts.
Each paid phase has its own agreed scope and fee, excluding VAT. The implementation proposal follows Process Design and sets out the build, testing, documentation, timeline and handover. Software subscriptions and any ongoing support are identified separately. If the scope changes, we agree the additional work and its price before proceeding.
You receive the agreed documentation and handover. We clarify what needs checking, how to handle exceptions and what support is included. Further changes or ongoing improvements can be scoped separately.
Let’s start with your business
More time with clients. Better follow up. A founder who can focus on the business.
15 minutes · No charge
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